The OT Service was one of the UK’s first Occupational Therapy consultancies to service the commercial sector. Guiding manufacturers, retailers and service suppliers to solutions that are truly inclusive while remaining true to their own strategic goals and commercial ambitions.

There when you need us, wherever you need us

Our national network of consultants provides a comprehensive portfolio of advice, consultancy and training services to enable businesses to reach their full market potential. We work collaboratively to combine our expertise with your specialist knowledge to increase your customers’ satisfaction and commercial potential.

Improve the way your customers perceive you

As a well-respected national consultancy, our endorsement of your products will elevate value, perception and deliver confidence to your target market.


We assess usability, accessibility and appropriateness of websites, product literature and social media content. Housing and equipment reports and intervention.



We provide insight throughout the product development cycle, helping you to improve your portfolio and optimise your routes to market.


Product Design

We give your team crucial insight to usability or products.


A unique approach

Our unique approach delivers the best outcomes for your clients by providing you with cutting edge expert advice.

Housing & healthcare

Research design and development support

Evaluation and analysis of new products

Product endorsement and testimonials

Advice to support the launch of new products

Product development

Assessment of new nursing, residential and sheltered housing to ensure compliance with latest building regulations

Advice about statutory services, guidance, policy and procedures

Expert understanding of the changing healthcare market


Communicating what the customer needs and why to the product design team

Condition specific training for sales teams

The grey market, the ageing process and how to design for the changes

Assessment process and equipment provision