Our values: Defining person-led occupation 

The Occupational Therapy Service (TOTS) is proud to collaborate with Key Case Management so earlier OT intervention can be provided for seriously injured clients. Highlighting a joint commitment to ‘person-led occupation’, this partnership facilitates faster referral for specialist occupational therapy assessments. With effective OT introduced at the earliest possible stage post-injury – not only is rehabilitation enhanced, clients are empowered to regain independence and quality of life sooner.

Through this client-centric partnership, individual with life-changing diagnosis benefit from:

• Recommendations for accommodation and home adaptations
• Support with essential equipment and assistive technology
• Specialist guidance tailored to individual recovery goals

Key Case Management specialise in providing initial needs assessments and ongoing case management services for individuals affected by traumatic and acquired brain injuries; Complex orthopaedic injuries; Spinal cord injuries and Amputations. As a nurse-led service with deep roots in healthcare and rehabilitation, it brings clinical excellence and compassionate care to every case.

Lucie Robertson, Clinical Director for Key Case Management, recognises the added value this partnership provides:

“Together, we’re making recovery more responsive, more personalised, and more effective. Through our partnership with The Occupational Therapy Service, Key Case Management can offer early rehabilitation solutions that begin right at the hospital bedside. At a time of profound shock and uncertainty, our coordinated input provides immediate, meaningful support – helping clients feel more in control of their situation from the very start.”

Lucie adds: “This early intervention includes a specialist occupational therapy assessment and support with hospital discharge to appropriate accommodation. By acting swiftly, we ensure that rehabilitation begins when it’s needed most – laying the foundation for a smoother recovery and a more empowered future.”