2025: The Occupational Therapy Service achieves most successful outcomes ever.

The Occupational Therapy Service, a leading independent practice, experienced its most productive year ever in 2025 with associate therapists delivering more meaningful change than ever before.

Led by the three directors and eminent occupational therapists, Samantha Shann, Lucy Leonard and Adam Ferry, The Occupational Therapy Service continues to deliver exceptional service across several disciplines. As plans roll out in 2026, reflecting on the successes of 2025 is helping shape future strategies for The Occupational Therapy Service – ultimately ensuring clients receive the most value, whether clinically or commercially.

In terms of highlights from last year, Samantha says: “Maintaining OCN London accreditation was a key success for us and our clients in 2025. This commitment to quality educational services has been epitomised by the stronger partnership we have forged with Foundations. As the national body for HIAs, we have supported this organisation by consistently delivering highly popular Level 4 Trusted Assessors courses that leverage our expertise in home adaptations. Internationally, my role as President of the World Federation of Occupational Therapists has involved promotion and development of the profession with local occupational therapists and governments. This work continues to offer remarkable insights into global practises and how these can be used to improve service delivery back here in the UK.”

Adam adds to these achievements by continuing: “2025 was our strongest year in terms of commercial client work. We delivered CPD to over 1,500 therapists through our relationships with manufacturer and distributor partners. Plus, our team reaffirmed its commitment to The OT Show as educational partner and conference developers. From a local authority point of view, our associates delivered ROI on multiple levels such as our proportionate care reviews. With one council, we have saved the organisation £1.4m per annum and put back 60,000+ hours of care back into the system. These types of results are always how we measure success – it is not about us; it is about our clients.”

Lucy agrees with her co-directors that 2025 produced the most prolific number of results ever for clients of The Occupational Therapy Service. She concludes by saying: “Reflecting on the past is always crucial for the future. As we begin 2026 this review exercise has highlighted our core strengths and underlined our reputation for occupational therapy excellence. From delivering National Independent Advisory Services to shaping Housing and Design Policies, our ever-expanding network of associates has proven its worth. Partnerships have been strengthened across health, social care and the voluntary sector with the latter providing great emotional reward personally. Equally satisfying has been our hosting of educational webinars and seminars with a focus on evidence-informed practice. This content has gone even further with contributions to national Government research – once again showcasing the trust significant organisations place in us.”