The OT Service is led by Kate, Adam, Samantha and Lucy who are highly respected occupational therapists in their respective fields and continue to hold clinical caseloads to maintain an in-depth knowledge in their area of practice.
Directors
Kate Sheehan
Director & Occupational Therapist
Kate Sheehan is a well-respected Occupational Therapist with 36 years of clinical experience, having graduated from the Derby School of Occupational Therapy in 1987. Her specialist area of practice is accessible housing design, championing the need to understand the meaning of home to an individual and how poorly designed modifications can have a significant impact on the well-being of clients.
Kate has been an active member of the Royal College of Occupational Therapy (RCOT) and the RCOTSS-Housing group since its formation, having held posts on the NEC including Chair and has used this platform to develop close links within government to advocate on the benefits of occupational therapy in housing and the wider built environment. To this day she continues to work with the Department for Levelling Up, Housing and Communities on the development of an accessible built environment.
In 2018 she co-authored the Wheelchair Housing Design Guide for the Centre for Accessible Environments, publication in March 2018, supported by the then Ministry of Housing Communities and Local Government, having previously authored Minor Adaptations without Delay and written chapters for The Essential Guide for occupational therapist.
Kate continues to have a small clinical caseload to keep her up to date with the needs of her clients, she provides clinical mentoring for a number of local authorities and works closely with our consultancy companies, forging better design for all.
Kate is internationally known and has presented her work in Australia, Italy, the USA along with the first accessible housing courses in Bosnia and Croatia.
Kate was awarded a Fellowship from the RCOT in 2022 for her outstanding work in the field of occupational therapy and in 2023 was bestowed a fellowship from the University of Worcester.
Adam Ferry
Graduating in 2007 with an Occupational Therapy BSc, Adam worked in the NHS until he left in 2018 to work full-time in the private sector as a director of The OT Service, although there was a two – year period when these roles overlapped.
Whist in the NHS Adam worked in a range of clinical areas but predominantly emergency care, then neurological rehabilitation as a senior therapist. In the final 3 years of NHS employment Adam managed acute and rehabilitation services across four sites.
Over recent years Adam has continued to develop a clinical reputation within neurological rehabilitation and falls, holding a complex caseload supporting case managers and their clients. However, it is within commercial consultancy that Adam has developed his national and international profile, being responsible for development of The OT Show CPD programme as well as expert consultancy for high profile companies such as AKW, Closomat, Invacare, Mangar International and Abacus Healthcare.
Adam is a member of the British Association of Occupational Therapists and the College of Occupational Therapists Specialist sections – Independent Practice and Older People as well as being registered with the Health Care Professionals Council (OT52788)
Samantha Shann
Director
Samantha qualified in 1992 as an occupational therapist and gained her masters in 2011. She also holds a post-graduate teaching qualification in academic practice. Samantha is a member of the Royal College of Occupational Therapists (RCOT) and a member of RCOT’s specialist sections – Older Persons and Mental Health as well as being registered with the Health and Care Professionals Council.
Samantha’s clinical speciality centres on those with mental health concerns, while her wider role with The OT Service involves supervision and mentoring as well as consultancy to businesses focusing on training and occupational therapy expertise.
Samantha is the president of the World Federation of Occupational Therapists (WFOT). She is committed to promoting and advocating for the profession by supporting the development of professional standards and new educational programmes.
Until 2016 Samantha held the position of senior lecturer at Northumbria University overseeing aspects of the BSc (Hons) and MSc (pre-registration) occupational therapy programmes, with a particular interest in supporting students and graduates in developing new services. Samantha remains a regular guest lecturer at various national and international universities.
Through her work with the WFOT Samantha represents the occupational therapy profession at high-level World Health Organisation (WHO) meetings and contributes to specific WHO projects for example the GATE (Global Assistive Technology) initiative, Rehabilitation 2030 and Mental Health Gap Action Programme (mhGAP). Samantha is also a founding board member for the International Society for Wheelchair Professionals (ISWP).
Samantha is a sought after speaker at national and international conferences sharing her expertise on promoting professional identity and establishing occupational therapy services.
Lucy Leonard
Occupational Therapist
Lucy has 25 year’s post graduate experience in occupational therapy, including over 20 years in statutory services working as a clinical specialist and leading multidisciplinary teams, consequently, she has a broad and thorough understanding of health and social care systems across the UK. Lucy has worked for 10 years in the private sector carrying an eclectic caseload of people with a range of neurological, orthopaedic and polytrauma diagnoses, finding creative ways of meeting an individual’s goals and providing occupation-focused rehabilitation. Lucy is an accomplished public speaker, delivering webinars, keynote speeches and has appeared on BBC Breakfast and Radio 4. With a passion for the profession and an MSc in Advanced Occupational Therapy, Lucy became clinical director of The OT Service in 2022. She now uses her experience to support our UK-wide network of associate occupational therapists, providing clinical guidance to the clinical co-ordination team and leading on our relationships with case managers. In addition, Lucy oversees several occupational therapy projects, including the interim management of statutory occupational therapy services, working in partnership with local authorities around proportionate care, waiting list reduction and optimising pathways and processes.
Staff Members
Our clients, partners and associates are fully supported by a skilled team of staff, ensuring a high-quality service in line with OT Service values.
Brian Trotter
Operations Manager
Brian has a wide variety of experiences to draw on in his role as Operations Manager. He graduated in 1997 from The University of Brighton with a Ba (Hons) in Physical and Business Education. He spent some time in London fitness instructing and sports coaching before re-locating to the North East, setting up his own business with the help of the Prince’s Trust.
As personal and professional circumstances changed Brian moved into an 16 year healthcare career, firstly with the ambulance service and latterly in an NHS Acute Occupational Therapy service as a Technical Instructor. In 2019 he accepted the role of Practice Manager with The OT Service and is is now our full-time Operations Manager bringing a committed and creative approach to the service we provide.
Jill Straker
Assistant Clinical Co-ordinator
Jill began working for The OT Service in 2020 following 30 years of work in statutory services. She brings a wealth of experience from a variety of administrative and secretarial roles, many in the NHS and thus has a huge understanding of the healthcare sector and the importance of effective administration.
Jill has helped The OT Service go from strength to strength and recently became our first assistant clinical co-ordinator supporting our 3 clinical co-ordinators in managing the caseload.
Lisa Herron
Clinical Co-ordinator
Lisa is an occupational therapist of 12 years, retraining as a mature student following a career in banking. She was The OT Service’s first clinical co-ordinator and now shares the responsibility for managing our caseload and co-ordinating associates with Shirleyanne and Sarah. Her clinical knowledge and experience of the private sector is ideally suited to her role and we know her supportive approach to our associate therapists is greatly appreciated.
Lisa’s clinical skills are broad having worked in a number of NHS and statutory roles and more recently in the private sector. As with all our clinical co-ordinators she is always at the end of the phone for case managers, private referrers and our various other clients and commissioners.
Kimberley Robinson
Administrator
Kimberley joined us in 2023 as an administrator and quickly became an invaluable member of the team bringing over 20 years of paid and voluntary work in the healthcare sector. Her previous experiences include GP surgery, statutory services and private sector administration.
Kimberley has a breadth of knowledge regarding systems of work and uses this effectively during her dealings with local authority contracts.
Along with Joanna she is first port of call for referrals, associate queries and general enquiries.
Shirleyanne Kippax
Clinical Co-ordintaor
As with all our clinical co-ordinators Shirleyanne is a qualified occupational therapist graduating from Northumbria University in 2014 with a 1st class honours degree.
Shirleyanne has been a valuable associate of The OT Service for a number of years, recently taking on the employed position of clinical co-ordinator.
Her clinical experiences have been primarily in care of the elderly work, managing complex caseloads in both acute and rehabilitation settings. This has involved supporting people with a range of complex and long-term healthcare needs such as stroke, Parkinson’s disease and multiple sclerosis, along with trauma and elective orthopaedics, dementia and palliative care.
Joanna Ridley
Administrator
Joanna began working for The OT Service in 2024 following 24 years in GP surgery administration. Not only does Joanna have a wonderful talent for front of house work, she is hugely experienced in healthcare administrative processes and business systems of work.
Along with Kimberley, Joanna is your first port of call for referrals, associate queries and general enquiries.
Sarah Bethell
Clinical Co-ordintor
Joining Lisa and Shirleyanne, Sarah is an occupational therapist of 14 years and our third clinical co-ordinator. Sarah is a highly experienced OT specialising in rehabilitation and will be invaluable in assisting case managers and associate therapists with clients requiring sessional work. This could simply be in the context of daily living, vocational goals or social integration, to name but a few . At The OT Service we take our values seriously and Sarah is the epitome of client-centredness, always putting the person first. After an extensive period working in palliative care Sarah focuses on providing a truly tailored approach to therapy which encompasses all aspects of a client’s life. She has wonderful communication skills and is another great asset to our team.
Associates
Aimee Crane
Occupational Therapist
Aimee qualified as an occupational therapist in 2009 and has since specialised in the field of adult physical disability. Her clinical experience includes dementia, chronic respiratory conditions, chronic cardiac conditions, rheumatology, trauma and orthopaedics, cancer, diabetes and various neurological conditions. In 2016, Aimee begun working as an independent occupational therapist. Her independent practice has given her the opportunity to support clients following traumatic injuries including orthopaedic injuries and traumatic brain injuries. She uses goal setting to enable clients to be as independent as possible and works closely with clients, carers and family members to offer her expertise and deliver the best possible outcomes.
Following thorough assessment, Aimee makes recommendations to reduce physical barriers and maximise her client’s independence and safety. Within her clinical practice, Aimee has gained significant experience in social care assessment, advising various local authorities on the implementation of care packages for clients living in the community, including direct payments, home care packages, day care, sitting services and long-term care including residential or nursing home placements. She has extensive experience in housing, equipment and adaptations, and has worked for two large housing associations to ensure best use of housing stock. Aimee has gained skills in delivering specific programmes including fatigue management, vocational rehabilitation, pain management and bespoke specialist rehabilitation.
Anthea Osborn-Jones
Occupational Therapist
Anthea is a highly experienced occupational therapist who qualified from the London School of Occupational Therapy in 1985. She has worked in health, social care and private practice including in-patient rehabilitation, intermediate care, palliative care, adult and paediatric social care and housing adaptations. She also uses her qualification as an accredited nordic walking instructor to work with adults with long-term conditions, focusing on health and well-being.
Throughout her professional career her interests have focussed on enablement and individual choice for service users, working in collaboration with clients to achieve their goals in a variety of settings. She has extensive experience of adaption to environments and care planning and is skilled in communicating with other disciplines for the benefit of the client
She has a wealth of experience working with physical disabilities including functional assessment, housing adaptation and the provision of advice and information to enable individuals to make choices about solutions. She is a firm believer in the need for a personalised approach in assisting individuals to achieve their goals.
Anthea is experienced in equipment provision, home adaptations, access to lifestyle choices and has worked with surveyors, care managers, health and social care professionals and charities.
Anthea is committed to life-long learning and is a member of the Royal College of Occupational Therapists Specialist Section – Independent Practice. She regularly attends on line and in person training events to maintain and enhance her continuous professional development.
Melanie Terry
Occupational Therapist
Mel is a highly experienced occupational therapist with a 23-year varied career. Vocational rehabilitation including career re-direction assessments, transferable skills analysis, graded returns to work, reasonable adjustment recommendations under the Equality Act, support for children/young people in schools/colleges have all been fundamental practices throughout Mel’s career with whichever client group she is working. This led to her study this to Masters level and become a voluntary work and well-being champion for the Royal College of Occupational Therapists to promote the benefits of work to nurse, medics, AHPs across all disciplines.
She specialised for 10 years with adults experiencing chronic fatigue syndrome/ME and children with fatigue symptoms associated with many conditions using a biopsychosocial-occupational approach. Through the therapeutic use of self, Mel easily develops strong therapeutic relationships with clients, advocating for their needs and ensuring a person-centred, goal-oriented treatment plan is developed collaboratively.
Mel has worked for several years at different times with people experiencing chronic mental health issues, working in community mental health teams and psychiatric liaison services addressing psychological symptoms experienced by those with long term conditions.
Mel enjoys motivating staff, talent spotting and mentoring them towards their professional goals, whilst supporting those content to maintain their status to reach their optimum within that role.
Meera Vitarana
Occupational Therapist
Meera qualified as an occupational therapist having studied at London South Bank University within allied health sciences. She has 9 years relevant clinical experience both in health and social care services working in rehabilitation, providing bespoke tailor-made treatments to those who have been affected by an acute disability. We consider Meera as one of our housing specialists although she is great all-rounder and very popular associate.
Her particular areas of expertise include major adaptations and design, new-build housing and specialist equipment within an adapted property. Meera’s experiences enable her to comprehensively identify areas of functional difficulty within the home environment and she is committed to maintaining a person’s independence at home. Her experience with equipment and adaptations allow her to work very well with housing professionals, especially for those concerned with the adult and elderly groups.
Other areas of interest for Meera are palliative and end of life clients who require immediate and prioritised assistance to ensure their safety and comfort for their last days at home. She also has a keen interest in seating & posture, manual handling and bariatric care.
Meera also has experience with a broad range of specialist equipment providing the most suitable item to the need of the individual and ensuring the environment meets the need of the client and their families.
Testimonials
Hear what our team has to say about us.